Learning: The Greatest Growth Factor For Leaders

June 23, 2013

Gary J. Borgstede Coaching Corner, Leadership Insights , , , , , , , , , , 3 Comments

Learn And Lead

Learning Comes From The Direct Investment Of Others

Do you know that everything you and I know today is the result of someone else’s investment in us? I am able to write, speak, and teach about learning because of the people who have freely invested in my life in one way or another. Some people have invested in me directly through personal coaching, mentoring, and teaching. People like my father-in-law, who believed in me and personally invested in my education so I could possess the triple-crown in business education: a Finance degree, an MBA, and a CPA. He told me one day as we were sitting in his garden room talking about college and my future, “Gary, I think you’re smart enough to get your MBA and your CPA. You should think about it. Don’t let money stop you from getting an education. Once you have it, no one can take it from you.” And I was thinking to myself…what in the world is he thinking…an MBA and a CPA… Honestly, it was hard for me to get my head around that idea at that moment; however, many months later that seed sprouted into motivation to actually do it.

My grandfather is another person who consistently inspired me to be more, learn more, and do more. He was always there to encourage my business ideas and fan into flame my entrepreneurial spirit. He would say things like, “That’s a great idea! It will take some hard work, but if you put your mind to it, you can do it.”  One time I was at work and I couldn’t remember my home phone number because my wife and I had just moved to a new home. So I called my grandfather to ask him for my phone number. He told me, “Boy, I may not have as many degrees as a thermometer like you, but this much is sure, I know my own phone number…”

My mom and dad are also people who invested in me by sacrificially supporting my education in private schools so that I could be well prepared for college. My dad would always tell me, “Son, I couldn’t afford to go to college, but I want you and your sisters to go so you can have it better than me.” I was the first person in all of my family to graduate from college and then my sisters as well as my mom followed behind me.

And lastly, but certainly not least, my Pastors have invested in me even at the lowest points of my life. They helped teach me how to daily live for Christ, love my wife, and lead my family. In fact, it’s one of the reasons why I’m now in full-time ministry. I was invited into my Pastor’s small group and I just wouldn’t leave so they had to put me on staff. All kidding aside, I am so grateful for my Pastors and all the people that God has put in my life to help me learn, grow, and develop as a person and a leader.

Learning Comes From The Indirect Investment Of Others

Besides those people who have invested in me directly, there have also been others in my life who have invested in me indirectly. People like Mike Murdock who wrote the book, One-Minute Businessman’s Devotional, that helped transform my thinking about business in the kingdom of God. John Maxwell, who has helped me learn how to develop myself as a leader and also develop the leaders around me. Norman Vincent Peale, who taught me the value of always possessing a positive attitude especially as a Christ-follower. Jim Collins and Jerry Porras, who taught me how to build an organization to last through values-based convictions. And Stephen Covey, who taught me that you learn 95 percent of what you teach to others. In fact, that is one of the reasons I so much enjoy teaching others. Each time I have the opportunity to do so, I help people learn and grow and I also learn and grow at the same time. This life principle leads me to the importance of living a Learning Team Value at work and even at home.

Learning Comes From Giving As Much As It Comes From Receiving

To practically live a Learning Team Value, leaders must be servant leaders who participate in continuous training, development, and coaching.  And to do this really well, I believe you and I must learn an important kingdom principle found in Matthew 10:8, “Give as freely as you have received.” You see, each of us is a well of learning from others and as we are freely filled by the investment of others into our lives, we have the responsibility to freely give to others what we have freely received. Otherwise, you and I will become like the Dead Sea, dead and stagnate, always taking in, but never giving out. As Christ-followers, we are not designed to be takers only. No, we are designed to be givers like Jesus. However, none of us can give away what we don’t possess. Therefore, we must be life-long learners, continuously filling-up our well so that we have something to give away to others. A leader or a person that is no longer learning is a leader or person that is no longer growing. A leader or person who is no longer growing will soon have nothing new to invest into others.

So let me ask these two personal training and development questions. 1) Who are your mentors?  And, 2) who are you mentoring? If you don’t have any mentors, directly or indirectly, you are not receiving, you are not learning, and you are not growing as a leader. Furthermore, if you do not have anyone whom you are mentoring, then you are not giving away what you have freely received and you are at risk of becoming a stagnate fruitless leader.

Learning Comes From Mentors And Mistakes

Now when it comes to having mentors in your life, some of you might be thinking to yourself that you don’t really have any mentors. I have at times thought the same thing; however, as a Christ-follower, I have come to know that believing such a thought is actually believing a lie. The truth is that you and I have the greatest, ultimate, Mentor, anyone can ever have in life. He is the Holy Spirit, our Advocate and Counselor in ALL of life. John 14:15 states, “And I [Jesus] will ask the Father, and He will give you another Advocate, who will never leave you. He is the Holy Spirit, who leads into all truth” and John 14:26 states, “But when the Father sends the Advocate as My representative—that is, the Holy Spirit—He will teach you everything and will remind you of everything I have told you.”

The issue for you and I is not whether or not we have a mentor or mentors. The issue is whether or not we will pursue the ultimate Mentor in our life and the other mentors that He divinely appoints in our lives. Let me encourage you. There is great benefit from pursuing the Holy Spirit as our ultimate Mentor in life as well as the human mentors that He places in our life because there are only two ways we can learn in life. We can either learn from our mentors or we can learn from our mistakes. Learning from mentors provides the opportunity to learn from revelation; whereas; learning from mistakes provides the opportunity to learn from tribulation. Let me tell you. I’ve learned both ways and I can personally testify that learning from revelation is so much better than learning from tribulation.  Although, I am glad to say that learning from both ways can produce fruit in our lives when we apply what we learn.

Learning Comes From Applying What Is Learned

In fact, I don’t believe that true genius is found in learning alone because really everyone can learn, but not everyone is a genius learner. I believe people who are truly genius learners are people who not only learn, but actually go the next step and apply what they learn. Unfortunately, far too many people never take the time to take the extra step and apply what they have learned.  In Luke 8:10, Jesus tells His disciples [His disciplined learners], “To you it has been given to know the mysteries of the kingdom of God, but to the rest it is given in parables, that ‘Seeing they may not see, And hearing they may not understand.’” As disciplined learners in the kingdom of God, if you and I do not apply what we learn through revelation, then we are no better off than those who are ignorant through lack of revelation. As stated earlier, we have no excuse for not learning through revelation because we have the Holy Spirit as our ultimate Mentor to lead us, guide us, and teach us. Pursuing Him today and everyday of our lives will produce great learning and great fruit in our lives.

Learning Comes From Having A Will To Learn

As an undergraduate student in college, sadly, I must say that I did not live up to my full potential as a student. I graduated with a 2.8 GPA which was ok, but was far lower than my High Honors GPA in high school. So when I found it difficult to land a good job upon graduation, I began to consider how I might learn from my mistakes as I decided to go to graduate school and obtain an MBA. Because I did not want to make the same mistakes in graduate school as I did in undergraduate school, I set out to make straight A’s and studied how to do it. In fact, my mother-in-law gave me some cassette tapes titled, “Where There’s A Will There’s An ‘A’”. Do you know that learning takes a lot of effort, but wise learning takes so much LESS effort. Let me tell you, wise learning begins with learning from others.

Here are 5 simple things I learned from the tape series that helped me to make all A’s and just one B in graduate school.

  • Arrive to class early and stay late paying special attention to the material in the beginning and the ending of class because teachers often cover the material that will be on the test in the beginning or ending of class if they failed to cover it in the previous class or during the current class.
  • Sit in the front of the class because there are less distractions and you will learn more about the material than you will about who is wearing what and what kind of hairstyle people have.
  • Never eat a big meal before a test because the digestive process will take your physical energy that could be better used for the test. Instead eat a candy bar or drink a caffeinated soda.
  • Write special notes in the margin of your book to highlight important material for the test and read those handwritten notes before the test.
  • And here’s a bonus tip that wasn’t in the tape series, but I learned from the Ultimate Mentor, the Holy Spirit. Pray before each test for God to bring to remembrance everything studied in preparation for the test.

Learning Comes From Revelation Given Away

Do you see what I just did? I learned something that helped me to make all A’s and one B in graduate school and I freely shared it with you. I received revelation that helped me to learn and grow and I gave revelation away to help you learn and grow. I was mentored and now I am mentoring others. To live out a Learning Team Value is really that simple!

This is what the Bible says about being a wise learner and learning from revelation. Proverbs 9:9-12 states, “Instruct the wise, and they will be even wiser. Teach the righteous, and they will learn even more. Fear of the Lord is the foundation of wisdom. Knowledge of the Holy One results in good judgment. Wisdom will multiply your days and add years to your life. If you become wise, you will be the one to benefit. If you scorn wisdom, you will be the one to suffer.” This is great wisdom for you and I today.

Learning Comes From Being An Uncommon Mentor

How many of you would like to be an uncommon mentor capable of instructing the wise so that they will become even wiser?  Being an uncommon mentor is not easy because an uncommon mentor will risk the approval others to see their potential fulfilled.  I like this quote from Coach Tony Dungy that I recently read: “I wasn’t there to be their Boss. I was there to help the players get better.” That’s what an uncommon mentor does. Uncommon mentors are not in your life to be your best friend. They are there to help you get better and fulfill your potential in life.

According to Mike Murdock, there is a big difference between a best friend and an uncommon mentor.

  •  A Best Friend loves you the way you are.
  • An Uncommon Mentor loves you too much to leave you the way you are.
  • A Best Friend is comfortable with your past.
  • An Uncommon Mentor is comfortable with your future.
  • A Best Friend ignores your weakness.
  • An Uncommon Mentor removes your weakness.
  • A Best Friend is your cheerleader.
  • An Uncommon Mentor is your coach.
  • A Best Friend sees what you do right.
  • An Uncommon Mentor sees what you do wrong.

Learning Comes From Being An Uncommon Protégé

In the pursuit of learning, an Uncommon Protégé will pay any price to stay in the presence of an Uncommon Mentor and learn from them. And when they do, great blessing, favor, and anointing from the Uncommon Mentor is transferred to the Uncommon Protégé. This type of transference is seen in the Bible story about Elijah (an Uncommon Mentor) and Elisha (an Uncommon Protégé).

2 Kings 2:2-10 records the account stating, “Then Elijah said to Elisha, ‘Stay here, please, for the Lord has sent me on to Bethel.’ But Elisha said, ‘As the Lord lives, and as your soul lives, I will not leave you!’ So they went down to Bethel. Now the sons of the prophets who were at Bethel came out to Elisha, and said to him, ‘Do you know that the Lord will take away your master from over you today?’ And he said, ‘Yes, I know; keep silent!’

Then Elijah said to him, ‘Elisha, stay here, please, for the Lord has sent me on to Jericho.’ But he said, ‘As the Lord lives, and as your soul lives, I will not leave you!’ So they came to Jericho. Now the sons of the prophets who were at Jericho came to Elisha and said to him, ‘Do you know that the Lord will take away your master from over you today?’ So he answered, ‘Yes, I know; keep silent!’

Then Elijah said to him, ‘Stay here, please, for the Lord has sent me on to the Jordan.’ But he said, ‘As the Lord lives, and as your soul lives, I will not leave you!’ So the two of them went on. And fifty men of the sons of the prophets went and stood facing them at a distance, while the two of them stood by the Jordan. Now Elijah took his mantle, rolled it up, and struck the water; and it was divided this way and that, so that the two of them crossed over on dry ground.

And so it was, when they had crossed over, that Elijah said to Elisha, ‘Ask! What may I do for you, before I am taken away from you?’ Elisha said, ‘Please let a double portion of your spirit be upon me.’ So he said, ‘You have asked a hard thing. Nevertheless, if you see me when I am taken from you, it shall be so for you; but if not, it shall not be so.’”

In reading this story, why do you think the other prophets didn’t pursue Elijah like Elisha did? I believe it’s because they thought they already knew everything and didn’t need to pursue Elijah. In each of the cities, the other prophets told Elisha (all paraphrased by me for emphasis), “Hey man, what are you doing following that old man around…don’t you know that the Lord is going to take him away today? Why are you wasting your time with an ‘old-timer’ like that?”

The reason is that Elisha wanted a double portion of Elijah’s anointing and would do anything to stay in Elijah’s presence and learn from him. As a result, the Lord honored his pursuit and gave Elisha a double portion of Elijah’s anointing.

In living out a Learning Team Value, you and I must NOT be protégés like the other prophets in this Old Testament story. We must be Uncommon Protégés like Elisha and do whatever it takes to be in the presence of Uncommon Mentors and learn from them. And when the double portion anointing of the Uncommon Mentor transfers to us, we must then become an Uncommon Mentor to someone else. This is what it means to be servant leaders who participate in continuous training, development, and coaching.

To His glory, have a blessed “Make It Happen” day!

Learning: The Greatest Growth Factor For Leaders Copyright 2013, Gary J. Borgstede.  You have permission to reprint the leadership article, Learning: The Greatest Growth Factor For Leaders, in its entirety only, and forward to your colleagues and friends, provided the copyright notice remains part of the reprint and transmission.  All other rights reserved.

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Possessing A Positive Attitude

May 25, 2013

Gary J. Borgstede Coaching Corner, Leadership Insights , , , , , , 3 Comments

Attitude ConceptIn all my years of leadership, there is one thing I have consistently experienced and that is…you learn 95% of what you teach. So as I write about the team value of positive attitude, be certain that I am writing to myself as much as I am writing to you. As the author of this post on Possessing A Positive Attitude, it might surprise you to learn that there are days when I have a negative attitude lurking inside of me all ready and willing to express itself. And by the way, so do you.

Possessing A Positive Attitude Can Do Great Good Or A Negative Attitude Can Do Great Harm

The really neat thing about the attitude lurking inside of me and you…and the really scary thing for that matter…is that my attitude, your attitude…has the potential to do more good or harm than we probably realize or even fully appreciate. Let me share with you what Chuck Swindoll has written about Attitude:

“The longer I live, the more I realize the impact of attitude on life.  Attitude, to me, is more important than facts.  It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think, say or do.  It is more important than appearance, giftedness or skill.  It will make or break a company… a church… a home.  The remarkable thing is we have a choice every day regarding the attitude we embrace for that day.  We cannot change our past… we cannot change the fact that people will act in a certain way.  We cannot change the inevitable.  The only thing we can do is play the one string we have, and that is our attitude… I am convinced that life is 10% what happens to me and 90% how I react to it. And so it is with you… we are in charge of our Attitudes”

Possessing A Positive Attitude Is A Great Responsibility And A Great Choice

When I think about people and the kind of attitude we have towards our own attitudes, unfortunately, I see far too many people having a half-hearted attitude. A couple of months ago, I came across a little quote that I think will help illustrate the kind of attitude many of us have about our own attitudes. It is this: “No sense in being pessimistic…it wouldn’t work anyway…” So what am I saying? I think we all know that we should have a positive attitude, but unfortunately, like the author of that quote, we don’t fully own the responsibility for our attitude.

Do you know that if you write down the word A-T-T-I-T-U-D-E and note underneath each letter the numerical place in the alphabet that each letter represents (ie. A = 1 since it is the first letter in the Alphabet; hence, 1+20+20+9+20+21+4+5), the sum total of the numbers equals 100? This is a pretty interesting little fact that serves to remind us that we are each 100% responsible for the choice of our attitude – positive or negative.

Possessing A Positive Attitude Is A Great Team Value And A Great Heart Conviction

As servant leaders in the kingdom of God, you and I must possess a positive attitude because our attitudes are infectious. This is why I prefer to have the unofficial title of CMIHL [Chief Make It Happen Leader] over my official CAO title [Chief Administrative Officer] in my organization. My CAO title defines my official responsibilities as a Chief Administrative Officer  – what I am supposed to do in the organization, but it really doesn’t define much about the way I will choose to do what I am supposed to do in the organization. You see, being a CMIHL says a lot about how I will choose to do what I am supposed to do as CAO. As a Chief Make It Happen Leader, I choose to serve others with a positive attitude to make things happen for our team, our members, and our guests. Being a CMIHL is actually all about serving others with a positive attitude.

And guess what? Every person on a team has an official job title that defines what they are supposed to do in their job; however, a team value for possessing a positive attitude with a corresponding heart conviction will actually help inspire each person on a team to be someone who will serve others with a positive attitude. The Team Value is: Positive Attitude. The Heart Conviction is: We are servant leaders who possess a positive attitude.

Possessing A Positive Attitude Ignites Great Promotion And Great Potential

This means that we must not only focus on our technical competencies in our job, but also our behavioral competencies and this is where the rubber meets the road. You see, it’s relatively easy to coach people on their technical competencies in a job, but when you start getting into the areas of their behavioral competencies like attitude, people get nervous because you are touching upon who they are on the inside. Joyce Meyer says that, “Attitude is your thought life turned inside out.” The Bible says in Proverbs 23:7 “As a person thinks in his heart, so is he.”

Let me illustrate by the wings of an airplane what it means to develop ourselves both technically and behaviorally. Years ago, when I was at a church leadership conference in California, I heard a great leader illustrate how truth and grace (representing 2 wings of a plane on the journey of Christian life) intersect at the cross. He said that if Christians only approached life in truth without grace, they would be flying on a plane with one wing of the gospel and having a perspective that everyone would be going to hell. On the other hand, if Christians only approached life in grace without truth, they would also be flying a plane with one wing of the gospel, but in the opposite direction and having a perspective that life could be one big party with no boundaries. However, in the Christian life, perfect truth meets perfect grace in Jesus at the cross which totally frees the Christian to soar in the journey of life on the two full wings of the gospel: perfect truth and perfect grace.

As I pondered this teaching, I came to realize that the same airplane illustration could be used to describe the importance of developing people, technically and behaviorally, on the journey of leadership and people development. As leaders, if we only focus on developing people’s technical competencies, then people end up flying on a plane with one wing going round and round in circles and never really achieving their full potential. For instance, if someone is an interpreter and has developed their language skills to the level of being able to fluently speak 10 different foreign languages, but they never develop a positive attitude in life, they will keep going around the same mountain of personal failure and disappointment. It may be true that such a person is technically competent to fluently speak 10 different languages; but, if they possess a mean, rude, negative attitude…having the ability to speak 10 different languages only means that they can be fluently rude in 10 different ways. Such a person will never be promoted in life no matter how many languages they learn to speak. Does this make sense?

Now the same is true on the behavioral side of leadership and people development. If a person only develops their behavioral competencies and never spends any time developing their technical competencies, then they are flying on a plane with one wing in the opposite direction going round and round in circles and never really achieving their full potential. For instance, a pilot can be the nicest person in the world, perhaps bringing everyone on the plane homemade brownies from his wife; however, if he has only flown small commuter prop airplanes and doesn’t know how to fly large commercial jet airliners, I’m not getting on a commercial jet airliner with that pilot in the cockpit. It doesn’t matter how nice someone may be, if they are not competent to do their job, they will find themselves never fully reaching their growth potential.

BUT, when people develop their technical competencies and also their behavioral competencies, they actually build a plane with two wings that will allow them to soar to ever increasing heights of leadership development and growth potential. So let me be clear. Possessing a positive attitude is a huge component in developing an exceptional behavioral competency and as coaching leaders, we cannot ignore that aspect of personal development for each person on our team.

Possessing A Positive Attitude Overcomes Great Unmet Expectations

Now let me ask this question. What do you think is the biggest reason why people go around with a mean, rude, and negative attitude? Personally, I think one of the biggest reasons that someone will do this is because of unresolved unmet expectations in their life.  Proverbs 13:12 states, “Hope deferred makes the heart sick, but a dream fulfilled is a tree of life.”  Unfortunately, when someone is let down and they do not get that matter resolved in their heart, a bitter root can grow that causes them to possess a negative attitude towards life. For example, someone at work is expecting a promotion and it doesn’t come. Or maybe someone else gets the promotion. Either way, the expectation of being promoted remains unmet and furthermore, the longer that expectation remains unmet and unresolved in that person’s life, it can eventually turn into a sour root that begins to express itself in the form of a negative attitude towards life and people.

But I have good news for you and me! We do not have to let unmet expectations stay unresolved and turn into a sour negative attitude in our lives because the word of God gives us some great guidance in this area. Proverbs 4:23 states, “Guard your heart above all else, for it determines the course of your life.” When we properly guard our hearts, we are careful to not allow an unmet expectation to turn sour in our hearts and produce a negative attitude. I believe the best way to do this is found in Luke 6:37-38 which states, “Do not judge others, and you will not be judged. Do not condemn others, or it will all come back against you. Forgive others, and you will be forgiven.”

I find it hard to have an unresolved unmet expectation in my heart when I make a conscious decision to not judge someone whom has failed to meet my expectation.  The key word here is unresolved. While an expectation may be unmet, it doesn’t have to stay unresolved in my heart through judgment towards the person that failed to meet my expectation. Now add to that the extension of forgiveness towards them when I am hurt by their failure to meet my expectations, I find that this will pretty well insulate my heart from embracing a sour negative attitude towards life and others.

Possessing A Positive Attitude Is Possible With Our Great God

Furthermore, as bone-fide Christ followers, let me encourage you with 3 great reasons why you and I have no excuse for possessing a negative attitude in life.

1)    We have the Holy Spirit living inside of us.

2)    We have the Word of God and all of its promises are Yes and Amen in Christ Jesus through us.

3)    We have the ability to pray and commune with our heavenly Father anytime, day or night.

Writing to the Corinthians, the apostle Paul states in 2 Corinthians 4:7-10, “We now have this light shining in our hearts, but we ourselves are like fragile clay jars containing this great treasure. This makes it clear that our great power is from God, not from ourselves. We are pressed on every side by troubles, but we are not crushed. We are perplexed, but not driven to despair. We are hunted down, but never abandoned by God. We get knocked down, but we are not destroyed. Through suffering, our bodies continue to share in the death of Jesus so that the life of Jesus may also be seen in our bodies.” Regardless of our circumstances in life, the apostle Paul tells us that we have a great power from God that shines in our hearts. This great power is the Holy Spirit which empowers all Christ followers with the ability to have a positive attitude despite any negative, adverse, or challenging situation in life. Furthermore, Jesus Himself tells us in John 16:33, “These things I have spoken to you, that in Me you may have peace. In the world you will have tribulation; but be of good cheer, I have overcome the world.” With faith in Christ and the Holy Spirit living inside of us, you and I have everything we need to possess a positive attitude in life!

To the glory of God, have a blessed “Make It Happen” day!

Possessing A Positive Attitude Copyright 2013, The Make It Happen Learning Institute.  You have permission to reprint the leadership article, Possessing A Positive Attitude, in its entirety only, and forward to your colleagues and friends, provided the copyright notice remains part of the reprint and transmission.  All other rights reserved.

Writing A Professional Business Plan

November 30, 2012

Gary J. Borgstede Coaching Corner , , , , , , , Leave a comment

Alice In Wonderland

In Carroll Lewis’ fable, Alice In Wonderland, Alice finds herself lost and asks the Cheshire Cat this question, “Can you tell me please which way I should walk?” To which the Cheshire Cat responds, “Well, it depends on where you want to get to.” Thinking upon his comment, Alice states, “I guess it really doesn’t matter much.” “Then,” Cheshire Cat responds, “it doesn’t really matter much…which way you walk.”

Although this little excerpt from Alice In Wonderland is only an illustrated scene from a fable, many business professionals actually lead their professional lives and their businesses with the same approach as Alice – not knowing which way they should walk and no professional business plan to help them get there. To help business leaders and professionals avoid the tragic consequences of wandering in the business marketplace without any real direction, the following Professional Business Planning template will provide excellent guidance in the preparation of a written professional business plan that contains five critical elements for success in business: Purpose, Vision, Core Values, Team Values, and Strategic Objectives.

A.     The 1st Critical Element of Success in Business is Defining the PURPOSE of Your Business

Purpose is the unequivocal reason why your business exists.

Colossians 3:23-24 “And whatever you do, do it heartily, as to the Lord and not to men, knowing that from the Lord you will receive the reward of the inheritance; for you serve the Lord Christ.”

To help you reflect upon the God-ordained purpose of your business and define it in written terms, please answer each of the questions below:

1)      What would happen if your business ceased to exist?

2)      Why is it important for your company to continue to exist?

3)      If you had enough money to retire tomorrow, would you still continue working for your business? If so, why?

Considering your answers to the questions above and reflecting on the statements below about purpose, write down the purpose for your business that is worth your very best efforts to bring God glory and benefit others:

  •  Your purpose is your God-ordained reason for existing in the business world
  • Your purpose reflects the God-ordained reason for doing your work
  • Your purpose captures the soul of your values and beliefs in God expressed through your business
  • Your purpose answers the question, “Whom do I exist to serve, with what, and why?”

B.      The 2nd Critical Element of Success in Business is Having a VISION of Your Business Future

Vision is the mental picture of the preferred future for your business.

Habakkuk 2:2 “Write the vision And make it plain on tablets, That he may run who reads it.”

Thinking about the preferred future for your business, in each of the 4 areas below describe what you would like your business to be and become in 10 or 20 years?

  • Finances
  • People
  • Operations
  • Service

C.      The 3rd Critical Element of Success in Business is Defining the CORE VALUES of Your Business

Core Values are the uncompromising convictions and beliefs that your business stands for in the community.

Matthew 5:16 “Let your light so shine before men, that they may see your good works and glorify your Father in heaven.”

What are the 3 to 5 convictions you have about your business that you are unwilling to change no matter what as you build your business for the glory of God and the benefit of others?

D.     The 4th Critical Element of Success in Business is Communicating the TEAM VALUES Within Your Business

Team values are the undeniable convictions and beliefs that and you and your team members stand for in your business.

Philippians 2:14-15 “Do everything without complaining and arguing, so that no one can criticize you. Live clean, innocent lives as children of God, shining like bright lights in a world full of crooked and perverse people.”

What are the 7 to 10 undeniable convictions that you have about your team that you are unwilling to change no matter what as you build your team for the glory of God and the benefit of others? If you have read The Make It Happen Journey, you may be encouraged to build your team with the 9 Make It Happen Team Values defined in the book.

E.      The 5th Critical Element of Success in Business is Developing the STRATEGIC OBJECTIVES of Your Business

Strategic objectives are the compelling ambitions of your business that clearly meet the following criteria:

  • Big Holy Awesome Goals
  • Unifying Points of Teamwork
  • Catalytic Components for Activating Team Spirit
  • Directed Towards Achieving Greatness In God as a Team
  • SMART (Specific, Measureable, Action-Oriented, Results-Oriented, Time-Oriented)

Ephesians 2:10 “For we are His workmanship, created in Christ Jesus for good works, which God prepared beforehand that we should walk in them.”

What are the 5 to 7 compelling ambitions of your company that will inspire your team members to achieve greatness together and accomplish God’s purpose for your business in the next 2 to 3 years?

Have a blessed ”Make It Happen” day!

Writing A Professional Business Plan Copyright 2012, The Make It Happen Learning Institute.  You have permission to reprint Writing A Professional Business Plan, in its entirety only, and forward to your colleagues and friends, provided the copyright notice remains part of the reprint and transmission.  All other rights reserved.

Related Resources:

1)      Coachwell Article: Strategy Part One – Strategy Formation

2)      Coachwell Article: Strategy Part Two – Strategy Function

3)      Coachwell Article: Strategy Part Three – Strategy Execution

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The Make It Happen Journey Chapter 1 and 2

August 18, 2011

Gary J. Borgstede Peek Inside My Books , , , , , , Leave a comment

Chapter 1: The Corporate Mindless Robot Factory

Have you ever worked for a company where people, most commonly referred to as “employees,” merely follow instructions dictated by their bosses? In such companies, the working environment is often reduced to a factory of mindless robots that becomes devoid of vision, values, creativity, and innovation. Not surprisingly, performance stagnates and becomes mediocre. And it is simply because the corporate leadership has failed to provide the people inside the company with an environment that inspires them to do more than just their job descriptions and what their bosses tell them to do. Unfortunately, this kind of environment is far too common in corporate America. However, there is a way for people with courage to make a difference and change the corporate mindless robot factory into a corporate Make It Happen adventure land. But to do it, one must embark upon the…Make It Happen Journey.

On the Make It Happen Journey, positive attitudes reign supreme and optimism abounds. Vision is the motivating force behind every action. Service enthusiasm is the only acceptable mode of operation. High expectations define the standards of excellence. Innovation and calculated risk-taking are the fuel that powers adventure. Bold planning provides the road map to every treasure. Performance measurements are always used to light the paths. Exciting celebrations are orchestrated for every accomplishment. And lastly, people are the catalysts that make all of it happen. As the journey progresses, people are transformed from mere mindless robot employees into Make It Happen people with passion and zeal for the services and products they create. The Make It Happen Journey is an adventure where only leaders with courage and a strong desire to make a difference should enter, because once you do, there is no way out and no turning back!

Helen Keller stated, “Life is an adventure, or nothing at all.”1 If Helen Keller, in her deafness and blindness, could approach all of the challenges and adversities in her life with such a positive attitude and turn life into an adventure, then a leader in corporate America, with enough vision and capability to evaluate and assess the strengths, weaknesses, opportunities, and threats of their business environment, most definitely ought to be able to turn work life into an adventure for themselves and their team. If not, perhaps the leader does not fully appreciate the value that his or her company brings to life. A leader who is blind in this fashion unfortunately does not fully understand the difference he or she can make in the lives of customers and, more importantly, the lives of team members. As a result, work for them and for their people sadly becomes nothing more than just a job and a paycheck.

Leaders who fully appreciate the services and products their companies create know their work is so much more than just a job with a paycheck. Leaders who believe in their company and themselves take their work and their leadership responsibility so seriously that they consistently bring commitment, enthusiasm, and passion to work. With such leadership qualities, they have the ability and potential to create an exciting adventure for their teams by maximizing strengths, minimizing weaknesses, exploiting opportunities, and diminishing threats within their internal as well as external business environments. And when leaders combine commitment, enthusiasm, and passion with a set of universal Make It Happen Team Values, they can create a Make It Happen adventure in their company that could last a lifetime.

So, read on, and learn how you, too, can create a Make It Happen adventure for your team with a culture of empowerment that unleashes each person’s extraordinary God-given potential to make a difference in life. With a spirit of wisdom and excellence, you can play a pivotal role in revolutionizing the way business is done both in your company and the next generation of business leaders, through the Make It Happen Team Values shared in this book.

Chapter 2: The Make It Happen Adventure Begins

The Make It Happen Journey begins with a person who possesses an aptitude for leadership, growth, and development, who travels their life journey with character, and who serves others with passion and commitment. A person who decides to embark upon the Make It Happen Journey and the adventures beyond must transform himself or herself from being just an employee, manager, or executive by choosing to embrace their leadership responsibilities with a positive Make It Happen attitude and possessing a leadership vision inspired by Make It Happen Team Values.

Generally speaking, anyone in an organization can choose to lead their team on the Make It Happen Journey as a Chief Make It Happen Leader as long as they are respected as a leader with a positive attitude and possess a strong desire to make a positive difference in the lives of people. Additionally, a Chief Make It Happen Leader—also known as a CMIHL—must wholeheartedly believe in, foster, support, and live Make It Happen Team Values each and every day as the leader of their respective team.

William Ouchi, in his book, Theory Z, states, “That small spark of desire to change typically comes from a key person who cares sufficiently about the organization to invest the time, energy, and risk in taking leadership. A manager who chooses to lead his or her department, division, or company in a new direction can produce sufficient trust and sufficient incentive for change to sustain the process for some period, perhaps a year. If during this period, some signs of progress can be discerned by the followers, then the process of change will become self sustaining.”1 Leading a team as a Chief Make It Happen Leader is all about a personal desire to move an organization in a new positive direction. To do so, a Chief Make It Happen Leader must have the personal commitment and fortitude to persevere long enough for the people on the team to begin truly believing in Make It Happen Team Values such that the journey, with all its adventure, becomes self-perpetuating. This takes a significant investment in time, energy, and leadership because belief in Make It Happen Team Values can only grow at the pace of one person, one encounter at a time.

Please leave a comment below and share these 2 FREE chapters of The Make It Happen Journey with your friends and colleagues! Many thanks and blessings!

To purchase a copy of The Make It Happen Journey, please Click Here.

Copyright Notice

Most Strang Communications Book Group products are available at special quantity discounts for bulk purchase for sales promotions, premiums, fund-raising, and educational needs. For details, write Strang Communications Book Group, 600 Rinehart Road, Lake Mary, Florida 32746, or telephone (407) 333-0600.

The Make It Happen Journey by Gary Borgstede

Published by Excel Books

A Strang Company

600 Rinehart Road

Lake Mary, Florida 32746

http://www.strangbookgroup.com

This book or parts thereof may not be reproduced in any form, stored in a retrieval system, or transmitted in any form by any means—electronic, mechanical, photocopy, recording, or otherwise—without prior written permission of the publisher, except as provided by United States of America copyright law.

Unless otherwise noted, all Scripture quotations are from the King James Version of the Bible.

Scripture quotations marked NIV are from the Holy Bible, New International Version. Copyright © 1973, 1978, 1984, International Bible Society. Used by permission.

Scripture quotations marked NKJV are from the New King James Version of the Bible. Copyright © 1979, 1980, 1982 by Thomas Nelson, Inc., publishers. Used by permission.

Scripture quotations marked The Message are from The Message: The Bible in Contemporary English, copyright © 1993, 1994, 1995, 1996, 2000, 2001, 2002. Used by permission of NavPress Publishing Group.

Design Director: Bill Johnson

Cover design by: Justin Evans

Copyright © 2010 by Gary Borgstede

All rights reserved

Library of Congress Control Number: 2010926535

International Standard Book Number: 978-1-61638-168-4

First Edition 10 11 12 13 14 — 987654321

Printed in the United States of America

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Help Me Spread The Word And Build God’s Kingdom In Business

July 4, 2011

Gary J. Borgstede Spread The Word , , , , , , 13 Comments

In the last 8 years, I have written two books to help business leaders build God’s kingdom in business and I would love your help to use the power of social media to help me spread the word.  

My first book, The Make It Happen Journey, practically encourages and equips business leaders with nine Make It Happen Team Values to create a culture of empowerment that reaches all the people on a team and unleashes their extraordinary God-given potential to make a real difference in life.

My second book, Kings Come Forth, practically engages and empowers business men and women to be effective spiritual leaders in business by fulfilling their God-ordained assignments in the kingdom of God. There are three offices of spiritual leadership in the kingdom of God – Priest, Prophet, and King. Kings Come Forth focuses on the spiritual leadership role and responsibility of Kings which are the marketplace men and women leaders in the modern-day world.

To help me use the power of social media to build the kingdom of God in business, I would love your help to spread the word about The Make It Happen Journey and Kings Come Forth by doing the following three simple things:

  1. Go to the bottom of this page and click on one of the social media share buttons to easily share this Help Me Spread The Word page with your friends, family, and colleagues.
  2. Click on Press Release to read the official Kings Come Forth press release and also share it with your friends, family, and colleagues.
  3. Watch the 30 minute Introduction To Make It Happen Team Values video by Clicking Here when you have the time and want to be encouraged to take The Make It Happen Journey with your team.

Lastly, as a gift of my appreciation for your precious time to help me spread the word and build the kingdom of God in business, please Click Here to receive a FREE Chapter of Kings Come Forth titled The Great Distinction of Kings.

If you have helped me use the power of social media to build the kingdom of God in business by sharing this Spread The Word page with others, please let me know by posting a comment below and I will enter your name for the chance to win a personal signed copy of The Make It Happen Journey for each member of your team (up to 12 members). Many blessings!

The Make It Happen Factor Team Culture Survey

July 3, 2011

Gary J. Borgstede Coaching Corner , , , 1 Comment

Click Here

Dr. Sam Chand, world-renowned leadership guru, teaches that “a toxic culture will eat vision for lunch” meaning that any unhealthy culture in an organization will destroy the vision of an organization before it ever has the chance to be fulfilled. If this is true, and I believe it is, it is crucial for leaders to be able to assess and determine the strength of their organizational team culture to make it happen with wisdom and excellence serving others and solving problems that make a real difference in life. Teams that consistently make it happen in life for one another and their customers create a strong team culture where vision can flourish.   However, unless leaders have a simple tool to assess their team’s make it happen culture, many leaders can be like the captain of the Titanic – looking at the tip of the iceberg without really knowing what danger lurks under the surface.  The Make It Happen Factor Team Culture Survey is specifically designed to help equip leaders with a simple tool to assess and determine a team’s make it happen culture with each question being derived from the faith-based Make It Happen Team Values highlighted in The Make It Happen Journey written by Gary J. Borgstede, the President and Founder of The Make It Happen Learning Institute.

In his book, Good To Great, Jim Collins found in his research that “All good-to-great companies began the process of finding a path to greatness by confronting the brutal facts of their current reality.” Having the courage to take the Make It Happen Factor Team Culture Survey and honestly answer each question is the first step in confronting the brutal facts of your team culture and beginning the process of growing from good to great without losing hope for a better and brighter future for you and your team.  Unfortunately, without knowing the truthful state of your team’s culture to make it happen for others, it will be difficult to implement intentional strategies for building a make it happen team culture. However, with your leadership, your faith, and the Make It Happen Factor Team Culture Survey tool, you can help make it happen with your team!

To take the survey, please honestly answer the 12 questions below to assess your team’s Make It Happen Factor which will help indicate the faith-based strength of your team’s culture to make it happen with wisdom and excellence serving others and solving problems that make a real difference in life.  

You can also take the survey electronically by Clicking Here; however, you will need to circle your answers below in order to manually calculate your team’s overall Make It Happen Factor Score per the survey scoring instructions. (Note that individual survey responses will remain confidential) 

Team Culture Survey Questions

1.     The members of my team possess a positive attitude every day.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

2.     The leaders on my team serve the members of my team with the greatest care and concern.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

3.     Each person on my team serves our customers with great enthusiasm at all times.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

4.     Each person on my team is committed to working hard and having fun at work.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

5.     In the last month, the people on my team have abundantly celebrated the accomplishments of other individuals and teams.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

6.     In the last week, each person on my team was able to learn and grow as a professional.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

7.     The leaders and the people on my team are not afraid to take risks in the pursuit of excellence and innovation.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

8.     The leaders and the people on my team create a safe environment of teamwork and mutual respect of differences.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

9.     Each person on my team performs their work with the highest degree of professionalism.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

Individual Faith Survey Questions

10.   I consistently read the Word of God on a daily basis.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

11.   I pray for my leaders and my team members every day.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

12.  I attend a church service and / or a church small group once each week.

  • Strongly Agree
  • Agree
  • Neither Agree or Disagree
  • Disagree
  • Strongly Disagree

Survey Scoring

No.  of Strongly Agree Answers:               ________  X  5  = ________

No.  of Agree Answers:                             ________  X  4  = ________

No.  of Neither Agree or Disagree:           ________  X  3  = ________

No.  of Disagree Answers:                        ________  X  2  = ________

No. of Strongly Disagree Answers:           ________  X  1  = ________

 

                              Add Totals To Get Grand Total:            ________

                              Divide Grand Total by 12 To Get

Your Make It Happen Factor Team Culture Survey Score:  ________

Understanding Your Make It Happen Factor Team Culture Survey Score

Ken Blanchard, best-selling author of One-Minute Manager and High Five Team, teaches that “Values are to be lived; not framed”, but unfortunately, far too many organizations just frame their values and never intentionally create a team culture where team members actually live their values.  The 12 questions of The Make It Happen Factor Team Culture Survey are specifically designed to assess the faith-based strength of a team’s culture to make it happen with wisdom and excellence by genuinely serving others and solving problems that make a real difference in life. This is done by assessing the strength of agreement within a team regarding specific questions related to faith perspective, servant leadership, and teamwork commitment. Regardless of the actual Make It Happen Factor score, the important thing for leaders to remember is that the score only serves as a barometer of the faith-based strength of a team’s make it happen culture which can always be strengthened when individual team member’s intentionally work together to foster, support, and live Make It Happen Team Values on a daily basis and improve their individual scores for each question.

Because the Word of God says in Mark 9:23 that “All things are possible to him who believes” and in Daniel 11:32 that “The people who know their God shall be strong and carry out great exploits”, The Make It Happen Factor Survey Questions 1, 7, 10, and 12 are specifically designed to assess the level of faith perspective on a team. The higher the level of faith perspective on a team; the stronger the culture of the team to make it happen with a spirit of wisdom and excellence.  Additionally, Questions 10, 11, and 12 are specifically designed to assess each individual’s faith perspective because one person of faith can make a huge difference in helping a team to foster, support, and live the make-it-happen “can do” values of the kingdom of God as can be seen in the lives of many heroes of faith such as Noah, Abraham, Joseph, Joshua, Caleb, David, Nehemiah, Daniel, Esther, the apostle Paul, and many others.

Because the Word of God says in Matthew 23:11 that “He who is greatest among you shall be your servant”, The Make It Happen Factor Survey Questions 2, 3, 5, and 6 are specifically designed to assess the level of genuine servant leadership on a team.  The greater the level of genuine servant leadership on a team; the stronger the culture of the team to make it happen with a spirit of wisdom and excellence.

Because the Word of God states in Ecclesiastes 4:12 that “Though one may be overpowered by another, two can withstand him. And a threefold cord is not quickly broken” and also states in Leviticus 26:8 that “Five of you shall chase a hundred, and a hundred of you shall put ten thousand to flight”, The Make It Happen Factor Survey Questions 4, 8, 9, and 11 are specifically designed to assess the level of teamwork commitment on a team. The greater the level of teamwork commitment on a team; the stronger the culture of the team to make it happen with a spirit of wisdom and excellence.

In conclusion, teams that score the highest on The Make It Happen Factor Team Culture Survey in faith perspective, servant leadership, and teamwork commitment will have a stronger team culture to make it happen with wisdom and excellence than other teams because teams comprised of people with faith who genuinely serve others through committed teamwork will consistently make it happen serving others and solving problems that make a real difference in life!

If you have taken the Make It Happen Factor Team Culture Survey, please let me know by posting a comment below and I will enter your name for the chance to win a personal signed copy of The Make It Happen Journey for each member of your team (up to 12 members). Many blessings!  

The Make It Happen Factor Team Culture Survey Copyright 2011, The Make It Happen Learning Institute.  You have permission to reprint The Make It Happen Factor Team Culture Survey, in its entirety only, and forward to your colleagues and friends, provided the copyright notice remains part of the reprint and transmission.  All other rights reserved.

The Make It Happen Journey Introduction

February 26, 2011

Gary J. Borgstede Peek Inside My Books , , , 1 Comment

Author’s Prayer 

Click Here

May God bless all who read this book with a spirit of wisdom and excellence to “Make It Happen,” serving people and solving problems that make a difference in life.

A Make It Happen Dedication

This book is dedicated to all of the wonderful people at Ochsner Health System, especially the Make It Happen people in the business services division. As the Vice President of the Finance– Business Services division, it was my privilege and honor to serve the extraordinary people in business services as their Chief Make It Happen Leader. The Make It Happen people in business services “made it happen” every day for our physicians, our patients, and our colleagues, with outstanding excellence of service. Without their support, commitment, and belief in the Make It Happen team values this book describes, this book would be nothing more than a compilation of words printed on paper. However, because the Make It Happen people at Ochsner Health System believed in Make It Happen team values, the words written in this book actually draw the face of real-life people on a real-life Make It Happen journey.

As only one person, I could not have accomplished all of the really neat things that the Make It Happen people in business services accomplished as a team. Plus, I would never have had the opportunity to learn, grow, and develop into the leader I am today, as well as the leader I am becoming tomorrow, if my team had not believed in me enough to follow me. For their belief in me, I thank each and every one of them. And, because the  people in business services Make It Happen every day as world class service enthusiasts, I dedicate this book to them. They are the greatest people I have ever had the opportunity to share my life, my love, and my laughter with. I am simply a better person and a more competent leader because of them.

Preface

Philippians 4:13 says, “I can do all things through Christ who strengthens me” (nkjv). In the make-it-happen language of the marketplace, this means, “I can make it happen through Christ who gives me strength.” The Make It Happen Team Values in The Make It Happen Journey can help business leaders in the kingdom of God build their businesses and their teams on the “can do” principles of the Word of God with excellence and wisdom. Because Joshua and Caleb possessed the “can do” Spirit of God, in faith they gave  a good report of the Promised Land and  declared in Numbers 13:30, “Let’s go up and take the land—now. We can do it” (The Message).

God has given the body of Christ the land of the business community, but business leaders in the kingdom of God must believe we can take the land and make it happen in Christ. The Make It Happen Journey is written as a leadership tool to equip godly  business leaders with practical faith-based values that create team cultures of excellence by reaching people in business, unleash their God-given potential to make a difference in life, and glorify God. While The Make It Happen Journey is written for the secular marketplace, Kings Come Forth, my next book, will engage and empower faith-based business leaders through deeper scriptural clarity and referential support for the cultural mandate of the kingdom of God in the business community.

The Make It Happen Team Values ©

• Make It Happen People Possess a Positive Make  It Happen Attitude.

• Make It Happen People Are Led by Servant Leaders.

• Make It Happen People Are Service Enthusiasts.

• Make It Happen People Take Calculated Risks in the Pursuit of Excellence.

• Make It Happen People Work Extremely Hard and Have Lots of Fun.

• Make It Happen People Invest and Participate in Training and Development.

• Make It Happen People Celebrate Individual and Team Accomplishments with the Abundance Mentality.

• Make It Happen People Foster a Safe Environment of Teamwork and Mutual Respect.

• Make It Happen People Are Professionals.

The Make It Happen Team Values are copyright protected by the Make It Happen Learning Institute. You have permission to print and use the Make It Happen Team Values with your team, provided each value is printed in its entirety. All other rights reserved.

Click Here To See Video Book Trailer of Kings Come Forth with The Make It Happen Journey included and also the Press Release for Kings Come Forth.

To purchase a copy of The Make It Happen Journey, please Click Here.

Copyright Notice

Most Strang Communications Book Group products are available at special quantity discounts for bulk purchase for sales promotions, premiums, fund-raising, and educational needs. For details, write Strang Communications Book Group, 600 Rinehart Road, Lake Mary, Florida 32746, or telephone (407) 333-0600.

The Make It Happen Journey by Gary Borgstede

Published by Excel Books

A Strang Company

600 Rinehart Road

Lake Mary, Florida 32746

http://www.strangbookgroup.com

This book or parts thereof may not be reproduced in any form, stored in a retrieval system, or transmitted in any form by any means—electronic, mechanical, photocopy, recording, or otherwise—without prior written permission of the publisher, except as provided by United States of America copyright law.

Unless otherwise noted, all Scripture quotations are from the King James Version of the Bible.

Scripture quotations marked NIV are from the Holy Bible, New International Version. Copyright © 1973, 1978, 1984, International Bible Society. Used by permission.

Scripture quotations marked NKJV are from the New King James Version of the Bible. Copyright © 1979, 1980, 1982 by Thomas Nelson, Inc., publishers. Used by permission.

Scripture quotations marked The Message are from The Message: The Bible in Contemporary English, copyright © 1993, 1994, 1995, 1996, 2000, 2001, 2002. Used by permission of NavPress Publishing Group.

Design Director: Bill Johnson

Cover design by: Justin Evans

Copyright © 2010 by Gary Borgstede

All rights reserved

Library of Congress Control Number: 2010926535

International Standard Book Number: 978-1-61638-168-4

First Edition 10 11 12 13 14 — 987654321

Printed in the United States of America

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