Chapter 1: The Corporate Mindless Robot Factory

Have you ever worked for a company where people, most commonly referred to as “employees,” merely follow instructions dictated by their bosses? In such companies, the working environment is often reduced to a factory of mindless robots that becomes devoid of vision, values, creativity, and innovation. Not surprisingly, performance stagnates and becomes mediocre. And it is simply because the corporate leadership has failed to provide the people inside the company with an environment that inspires them to do more than just their job descriptions and what their bosses tell them to do. Unfortunately, this kind of environment is far too common in corporate America. However, there is a way for people with courage to make a difference and change the corporate mindless robot factory into a corporate Make It Happen adventure land. But to do it, one must embark upon the…Make It Happen Journey.

On the Make It Happen Journey, positive attitudes reign supreme and optimism abounds. Vision is the motivating force behind every action. Service enthusiasm is the only acceptable mode of operation. High expectations define the standards of excellence. Innovation and calculated risk-taking are the fuel that powers adventure. Bold planning provides the road map to every treasure. Performance measurements are always used to light the paths. Exciting celebrations are orchestrated for every accomplishment. And lastly, people are the catalysts that make all of it happen. As the journey progresses, people are transformed from mere mindless robot employees into Make It Happen people with passion and zeal for the services and products they create. The Make It Happen Journey is an adventure where only leaders with courage and a strong desire to make a difference should enter, because once you do, there is no way out and no turning back!

Helen Keller stated, “Life is an adventure, or nothing at all.”1 If Helen Keller, in her deafness and blindness, could approach all of the challenges and adversities in her life with such a positive attitude and turn life into an adventure, then a leader in corporate America, with enough vision and capability to evaluate and assess the strengths, weaknesses, opportunities, and threats of their business environment, most definitely ought to be able to turn work life into an adventure for themselves and their team. If not, perhaps the leader does not fully appreciate the value that his or her company brings to life. A leader who is blind in this fashion unfortunately does not fully understand the difference he or she can make in the lives of customers and, more importantly, the lives of team members. As a result, work for them and for their people sadly becomes nothing more than just a job and a paycheck.

Leaders who fully appreciate the services and products their companies create know their work is so much more than just a job with a paycheck. Leaders who believe in their company and themselves take their work and their leadership responsibility so seriously that they consistently bring commitment, enthusiasm, and passion to work. With such leadership qualities, they have the ability and potential to create an exciting adventure for their teams by maximizing strengths, minimizing weaknesses, exploiting opportunities, and diminishing threats within their internal as well as external business environments. And when leaders combine commitment, enthusiasm, and passion with a set of universal Make It Happen Team Values, they can create a Make It Happen adventure in their company that could last a lifetime.

So, read on, and learn how you, too, can create a Make It Happen adventure for your team with a culture of empowerment that unleashes each person’s extraordinary God-given potential to make a difference in life. With a spirit of wisdom and excellence, you can play a pivotal role in revolutionizing the way business is done both in your company and the next generation of business leaders, through the Make It Happen Team Values shared in this book.

Chapter 2: The Make It Happen Adventure Begins

The Make It Happen Journey begins with a person who possesses an aptitude for leadership, growth, and development, who travels their life journey with character, and who serves others with passion and commitment. A person who decides to embark upon the Make It Happen Journey and the adventures beyond must transform himself or herself from being just an employee, manager, or executive by choosing to embrace their leadership responsibilities with a positive Make It Happen attitude and possessing a leadership vision inspired by Make It Happen Team Values.

Generally speaking, anyone in an organization can choose to lead their team on the Make It Happen Journey as a Chief Make It Happen Leader as long as they are respected as a leader with a positive attitude and possess a strong desire to make a positive difference in the lives of people. Additionally, a Chief Make It Happen Leader—also known as a CMIHL—must wholeheartedly believe in, foster, support, and live Make It Happen Team Values each and every day as the leader of their respective team.

William Ouchi, in his book, Theory Z, states, “That small spark of desire to change typically comes from a key person who cares sufficiently about the organization to invest the time, energy, and risk in taking leadership. A manager who chooses to lead his or her department, division, or company in a new direction can produce sufficient trust and sufficient incentive for change to sustain the process for some period, perhaps a year. If during this period, some signs of progress can be discerned by the followers, then the process of change will become self sustaining.”1 Leading a team as a Chief Make It Happen Leader is all about a personal desire to move an organization in a new positive direction. To do so, a Chief Make It Happen Leader must have the personal commitment and fortitude to persevere long enough for the people on the team to begin truly believing in Make It Happen Team Values such that the journey, with all its adventure, becomes self-perpetuating. This takes a significant investment in time, energy, and leadership because belief in Make It Happen Team Values can only grow at the pace of one person, one encounter at a time.

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The Make It Happen Journey by Gary Borgstede

Published by Excel Books

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Unless otherwise noted, all Scripture quotations are from the King James Version of the Bible.

Scripture quotations marked NIV are from the Holy Bible, New International Version. Copyright © 1973, 1978, 1984, International Bible Society. Used by permission.

Scripture quotations marked NKJV are from the New King James Version of the Bible. Copyright © 1979, 1980, 1982 by Thomas Nelson, Inc., publishers. Used by permission.

Scripture quotations marked The Message are from The Message: The Bible in Contemporary English, copyright © 1993, 1994, 1995, 1996, 2000, 2001, 2002. Used by permission of NavPress Publishing Group.

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Cover design by: Justin Evans

Copyright © 2010 by Gary Borgstede

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Library of Congress Control Number: 2010926535

International Standard Book Number: 978-1-61638-168-4

First Edition 10 11 12 13 14 — 987654321

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